Mobility service interfaces to open: Buy all your travel tickets from a single app

Published 24.09.2018

Standard-price single tickets for buses and trains can soon be bought from a single app, as mobility service providers open their interfaces in accordance with the Act on Transport Services, which entered into force at the beginning of 2018. To facilitate the transition, the FICORA-led Interoperability of ticket and payment systems (Lippu) project has published interface specifications and a Code of Conduct, after a successful pilot involving transport companies.

BusPay Oy and Hyvinkään Liikenne Oy put their services to test, and piloted a shared sales interface, which largely followed the Lippu specifications. The companies also concluded an agreement on providing tickets through the interoperable interface. Tickets for the local buses operated by Hyvinkää Liikenne are now easily available from the BusPay mobile app.

All travel tickets from a single app

“The interface specifications for local transport tickets worked well. No major development needs emerged in the pilot", says Tommi Järvinen, CEO of BusPay. Based on the pilot, it was concluded that the structure and presentation of availability and accessibility information need to be further detailed.

In addition, the Code of Conduct will be updated to more clearly separate between binding regulation and recommendations. During the agreement negotiations, we also discussed the transmission of sufficient passenger identification data. Register maintenance takes more work now that the new General Data Protection Regulation (GDPR) is in force, says Wille Mäkelä, CEO of Hyvinkään Liikenne.

Easier purchase of seasonal and discount products from the start of 2019

“The pilot gave us valuable information that we can use in further improving the interface specifications and Code of Conduct. We are now ready to proceed to promoting the second phase of the Act on Transport Services, the provision on acting on behalf of the customer, which will enter into force on 1 January 2019. In the future, mobility service providers’ user accounts can be linked to allow customers to make effective use of different seasonal and discount products," explains Timo Leppinen, Coordinator of the Lippu project.

One of the key aims of the Lippu project was to ensure sufficient procedures for identifying passengers who purchase and use mobility services.

Further information

FICORA, Lippu Project Coordinator Timo Leppinen, tel. +358 295 390 572

Hyvinkään Liikenne Oy, CEO Wille Mäkelä, tel. +358 50 572 121 2

BusPay Oy, CEO Tommi Järvinen, tel. +358 44 214 255 2

Background: The aim of the Interoperability of ticket and payment systems project (Lippu) is to create opportunities for providing travel chains in accordance with the Act on Transport Services. Lippu is a joint project by FICORA, the Finnish Transport Agency, and the Finnish Transport Safety Agency, aiming at laying out the specifications of the technical sales interface solution and a Code of Conduct to facilitate the conclusion of contracts between operators. The project was initiated by the Ministry of Transport and Communications.

Read more about the Lippu project at

Key words: Information security , Availability , Functionality , MaaS , Network , Ticket system , Travel chain , Travel status , News

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